Privacy Policy

Effective Date: This Privacy Policy is effective as of its publication on this website.

MERQANTA MARINE - F.Z.E ("Merqanta Marine", "Company", "we", "our", or "us") is committed to protecting your privacy and safeguarding any personal information you provide through our website.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained from visitors, clients, partners, and other users of our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Contact us through our website
• Submit an inquiry or request information about our services
• Communicate with us via email or telephone
• Engage in business discussions with our representatives

The information collected may include:

• Full name
• Company name
• Email address
• Telephone number
• Job title
• Vessel or project information
• Any other information you choose to provide

We may also automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of access
• Website usage statistics

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and requests
• Provide information about our maritime services
• Manage and maintain business relationships
• Improve website performance and user experience
• Monitor website security
• Comply with legal and regulatory obligations
• Protect our legitimate business interests

We do not sell personal information to third parties.

3. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

This website uses only essential cookies required for:

• Website functionality
• Security
• System stability

We do not use:

• Advertising cookies
• Third-party tracking tools

Behavioral analytics systems

4. Information Sharing

We may share information with:

• Professional advisers and consultants
• Service providers supporting our business operations
• Regulatory authorities when required by law
• Business partners when necessary to provide requested services

Any information sharing is conducted only when necessary and in accordance with applicable laws and regulations.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
• Maintain business records
• Comply with legal, regulatory, and contractual obligations
• Resolve disputes and enforce agreements

7. Third-Party Websites

Our website may contain links to third-party websites.

Merqanta Marine is not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Object to certain processing activities
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details provided below.

9. International Data Transfers

As an international maritime services provider, information may be processed or transferred across different jurisdictions where necessary for business operations.

We take reasonable measures to ensure that personal information remains adequately protected during such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised "Last Updated" date.